Who we are
This website, trionaccess.com, is operated by TRION ACCESS GENERAL TRADING L.L.C, a limited liability company registered in Dubai, United Arab Emirates (Commercial License No. 1469443, Department of Economy and Tourism, Dubai). In this policy, “we” and “us” refer to the company.
For any question about your personal data, contact us at info@trionaccess.com.
What we collect
We only collect the information you choose to send us through the enquiry form or by email:
- your name, company name, email address and country;
- the content of your enquiry, such as products, quantities and destination.
Like most websites, our hosting provider automatically processes technical data such as your IP address and browser type to deliver the site and protect it from abuse. We do not use advertising or analytics cookies and we do not track you across other websites.
Why we use it
- to reply to your enquiry and prepare a commercial offer;
- to carry out and document any contract that follows;
- to meet our legal, tax, banking and compliance obligations, including counterparty checks.
We do not sell your personal data and we do not use it for unrelated marketing.
Who processes it for us
We use a small number of service providers that process data on our behalf: Cloudflare (website hosting and security), Web3Forms (delivery of enquiry-form messages to our mailbox) and Google Workspace (email). These providers may store data outside the United Arab Emirates. We may also share information with our banks, auditors or authorities where the law requires it.
How long we keep it
We keep enquiry data for as long as it is needed to deal with your request and any resulting business relationship, and afterwards for as long as required by applicable record-keeping, tax and banking rules.
Your rights
Subject to applicable law, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you can ask us for access to the personal data we hold about you, to correct it, or to delete it where we are not required to keep it. Write to info@trionaccess.com and we will respond within a reasonable time.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.